Frequently asked Questions
Handmade Pieces: No, but if an item arrives damaged we will work with you on making it right in a manner that is fair for both of us!
Merchandise and Apparel: In some cases, yes. Please refer to our Refund and Return Policy for more information.
No, we currently only ship within the USA.
Handmade pieces are usually completed and shipped within about 1-3 weeks. Please allow an additional 1-2 weeks for any custom handmade pieces. Although unlikely, this can be delayed due to weather conditions or other events out of our control. Should any issues arise that would cause a delay we will do our best to notify you. Once shipped, a tracking number will be provided. All handmade pieces will require your signature upon delivery.
Merchandise and apparel will usually be fulfilled and shipped within 5-7 business days of placing your order. Once shipped, a tracking number will be provided.
Yes! We don’t mind providing process pictures upon request. We also may try and send a picture or two to confirm everything is correct, especially on custom pieces before the piece is shipped.
Yes. However, they have been temporarily discontinued. We will provide updates as soon as they are available again.
We currently offer FREE SHIPPING on all handmade pieces and merchandise/apparel. Rad, I know 🙂
Yes. Every piece we make is handmade to order. If you’re not seeing something posted that you’d like, simply contact us to make a request, and let’s chat to design your perfect piece.
We may at times have ready to sell pieces. However, these pieces are as-is and do not include any customizations.
We use an oil based polyurethane UV protectant clear coat. You also have the option to skip the clear coat if you prefer a matte finish.
Since everyone’s armorry is different, you will need to trace and cut the foam yourself once you receive the gun case. With every gun case you will receive a product tag giving you insight on how to approach the process with cutting the foam.
That all depends on how you choose to place and trace your items that will be going into the case.
If you mess up or just want to re-do your foam cuts you are more than welcome to purchase another foam block. Simply contact us if you would like to purchase another.
We provide 3 key fobs and a card to access the case so we recommend putting the spares in a safe place. We will also provide a product tag that suggests to change the batteries out for the RFID often, which is super easy to do.
If your gun case struts go out you are welcome to purchase another set. I will also provide easy instructions for the installation process. Simply contact us if you would like to purchase another set.
YES! All our handmade products are handcrafted by us here in the USA. The majority of our other products and materials are sourced from local USA vendors as well.